Frequently Asked Questions
Everything you need to know about sending faxes with QuickFaxSend
What is QuickFaxSend?
QuickFaxSend is an online faxing service that eliminates the need for a traditional fax machine. We provide a simple, affordable way to send faxes online without any subscriptions or monthly fees.
Do I need a fax machine?
No. QuickFaxSend is an online service which can send faxes to real fax machines using telephone lines. You don't have to worry about paper jams, low ink, or busy signals.
Is there a special app or software I need to install?
No special software is required. QuickFaxSend works directly from your web browser, which has been specially designed for both desktop and mobile use.
What types of documents can I send?
Currently, QuickFaxSend supports PDF files only. We recommend converting any other document types to PDF before uploading.
How does QuickFaxSend work?
Using QuickFaxSend is simple: 1) Upload your PDF document, 2) Enter the recipient's fax number and your contact information, 3) Pay the fee and send your fax. You'll receive confirmation when your fax is delivered.
How much does it cost to send a fax?
Our pricing is simple and transparent: $0.63 base fee plus $0.09 per page. For example, a 3-page fax would cost $0.63 + (3 × $0.09) = $0.90. Optional Priority Processing is available for an additional $0.49.
What is Priority Processing?
Priority Processing is an optional add-on that places your fax at the front of the queue. For an additional $0.49, your fax will be processed ahead of standard submissions, making it ideal for time-sensitive documents.
Why doesn't QuickFaxSend require subscriptions like other services?
We believe in fair pricing and flexibility. Many online faxing services charge monthly subscriptions because there's limited competition in the industry. QuickFaxSend was created specifically to offer a more affordable, pay-as-you-go alternative.
Is QuickFaxSend secure?
Yes. All user information is encrypted and submitted through secure HTTPS protocol. We keep our server software up to date to prevent any known exploits, and our security adheres to industry standards.
How do I know if my fax was delivered?
After sending your fax, you'll receive a confirmation email with delivery status. You can also check the status of your fax in real-time on our website.
Can I send international faxes?
Yes, QuickFaxSend supports sending faxes to many countries worldwide. International faxing rates vary by country. Please check our pricing page for specific international rates.
Do you add any advertising or branding to my faxes?
No. We do NOT add any advertising, logos, or branding to your faxes. Your document is sent exactly as you provide it.
Can I use my own fax cover page?
Yes! You’re welcome to use your own custom cover page—just add it as the first page of your PDF before the other pages. We also offer a clean, professional cover page if you prefer, or you can choose to send your fax without a cover page at all.
Can I send multiple files in a single fax?
Currently, we only support sending a single PDF file per fax. If you need to send multiple documents, please combine them into a single PDF file before uploading.
What if the recipient's fax machine is busy?
If the recipient's fax machine is busy or unavailable, our system will automatically retry sending your fax multiple times. You'll be notified of the final status via email.